Privacy Policy
Last updated: January 2026
1. Introduction
Renify ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this policy carefully to understand our practices regarding your personal data.
2. Information We Collect
We may collect information about you in various ways, including:
- Personal Data: Name, email address, phone number, mailing address, and other contact information you provide when creating an account or requesting services.
- Property Information: Details about your property, including address, type, and service history.
- Payment Information: Credit card numbers, billing address, and other payment details processed through our secure payment providers.
- Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.
- Communications: Records of your communications with us and our service providers.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Process and complete transactions
- Connect you with qualified service professionals
- Send you service-related communications
- Respond to your comments, questions, and requests
- Improve our website and services
- Detect, prevent, and address technical issues and fraud
4. Information Sharing
We may share your information with:
- Service Providers: Contractors and professionals who perform services on your behalf.
- Business Partners: Third parties who help us operate our platform and deliver services.
- Legal Requirements: When required by law or to protect our rights and safety.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Opt out of marketing communications
- Withdraw consent where processing is based on consent
8. AI Data Usage
Renify uses artificial intelligence to enhance the accuracy and speed of our service estimates. Below is a clear explanation of how your data is used in this process:
- What data is processed: Project description, project type, location (city/state), and your answers to project-related questions submitted through our estimate or job request forms.
- How the data is used: To generate accurate pricing estimates, invoicing, and relevant project questions tailored to your specific request.
- No third-party sharing: All AI processing is handled internally through Renify's own servers. Your data is never shared with, sent to, or sold to external third-party AI services.
- Consent: Users are required to read and accept the AI Data Usage Policy before submitting any project request. Acceptance is recorded for audit and compliance purposes.
9. Contact Us
If you have questions about this Privacy Policy or our practices, please contact us at privacy@renify.app.